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Date Submitted:
09/02/05
Hits: 76 Rating:  based on 0 votes
Operations Management Capabilities ModelAdded by Papergrl
Description:
Successful IT management cannot be purchased out-of-the-box. Implementation of a robust IT management infrastructure is as much an exercise in organizational change as it is a technology implementation. Operational capability is therefore acquired in an evolutionary manner, over time, through the application of a continuous improvement methodology that addresses the combination of people, process, and tools components.
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