|
|
|
Date Submitted:
08/25/05
Hits: 37 Rating:  based on 0 votes
Case Study:Use Caution When Deploying Microsoft's Software Update ServiceAdded by Papergrl
Description:
Recently, my company acquired the responsibility of providing infrastructure and technical support to a small, non-profit organization. Shortly after acquiring this responsibility, I experienced a "major" problem. Several end users had reported application errors after applying the latest Internet Explorer 5.5 update found on the Windows Update website (windowsupdate.microsoft.com). After a lengthy investigation, it was discovered that the update had modified a Windows system file, (gdi.exe) causing a protection fault whenever a user attempted to print from the company's financial software application (Solomon v2.6). In effect, the update acted like a virus, disabling the company's most important application.
Read the Complete Paper You don't have permission to post replies. Please login or register. |