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Date Submitted: 08/04/05
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Acquiring VoIP Knowledge Training Needs and How to Meet Them



Added by Papergrl

Description: This document provides a perspective on requisite VoIP expertise within a Service Provider organization. In addition, Service Providers selling a Hosted IP solution into the Enterprise market will need to ensure a sufficient level of technical understanding within their customer's organizations. This document also provides insight into this level of knowledge as well as the issues Enterprises will face in acquiring this knowledge should they be considering an onsite IP PBX solution.

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