Operations Management Capabilities Model
Successful IT management cannot be purchased out-of-the-box. Implementation of a robust IT management infrastructure is as much an exercise in organizational change as it is a technology implementation. Operational capability is therefore acquired in an evolutionary manner, over time, through the application of a continuous improvement methodology that addresses the combination of people, process, and tools components.
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Responding to a Customer's Security Incidents - Establishing Teams and a Policy
This document is intended to provide highlights and best practices information about computer security incident response, building teams to process security incidents, and developing important factors in establishing a security incident response policy framework.
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Observability
Discusses Capacity Planning and Performance Management techniques.
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High Availability Best Practices
Availability has long been a critical component for online systems because business processes can quickly come to a halt when a computer system is down. For example, in the world of E-commerce, availability is critical due to a client's demand for instant access to a site if a site is unavailable, for whatever reason, the competitors site is only a mouse click away. 2 High Availability Best Practices December 2000 Availability is directly affected by computer hardware and software, however, people and processes also have a significant impact. This article introduces best practices that assist in minimizing the impact of people and processes in the datacenter which helps to achieve higher availability goals.
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Sun/Oracle Best Practices
In this paper, Best Practice concepts are first defined, then specific high-impact technical issues common with Oracle in the Solaris Operating Environment are discussed.
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Sun/Oracle Best Practices
In this paper, Best Practice concepts are first defined, then specific high-impact technical issues common with Oracle in the Solaris Operating Environment are discussed.
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Managing Data Centers With Sun Management Center Change Manager
Deploying and updating software are two of the most challenging and time consuming tasks facing datacenter managers. The Sun Management Center (Sun MC) Change Manager software provides a framework and tools for quickly and efficiently deploying, replicating, updating, and managing software over a large number of systems. This article presents techniques and best practices for using Sun Management Center Change Manager software.
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A Strategy for Managing Performance
This article addresses the importance of adopting and executing a thorough performance management strategy in your compute environment. Managing performance puts you in the position of being proactive and in control of your compute resources, not vice versa, while saving revenue at the same time. This article offers suggestions for developing a performance management strategy that enables you to predict and correct potential performance problems, to control resources, to track changes for capacity planning and to consolidate resources.
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Server Infrastructure Tools, The Basics
No matter how thought out the server purchasing process, a server room's potential is achieved only through careful management. Infrastructure tools are an essential component. We kick off a new series with an overview of server infrastructure tools.
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Web and App Server Admin, What You Need to Know
The field of Web and application server administration is broad and amorphic. Its tasks and responsibilities vary widely from one organization to another. Unlike becoming, say, a doctor or a lawyer, there is no single defined path into the profession. This is partly because the Web server industry has only recently begun to mature, and universal standards and expectation have yet to be set, and partly because successful Web administrators can come from a variety of backgrounds: Some have formal education with specific certifications, while others have been informally educated but bring with them much experience and enthusiasm.
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